Right of withdrawal and returns
You should be aware that the work of art you have purchased cannot subsequently be returned on the grounds of a misplaced purchase based on taste. Works of art are custom made and delivered by me and therefore can never be returned, unless
– It can be proven that you have received an artwork that was never ordered by you.
– There has been damage during transport caused by the transporter.
Should it become apparent that you are entitled to revocation and/or return, please inform us within 14 days via the contact form on this website. Please mention the artwork, the order number and your details, so we can take action. You must pay the costs of the return shipment yourself. The sender can be found on the invoice address. Always contact us so that we can assess your claim. Before returning the artwork to us, you must have received an approval of your claim from us.
We always try to manufacture and ship with the greatest care so that we can guarantee the quality of your purchased artwork.
If your claim is accepted, you will receive your purchase price back from us within 14 working days without the shipping costs.